Auditing and quality management with Projectplace
Magnus Robbestad from consultancy firm Veritech AS is a Projectplace veteran. He has learned that the tool is suitable for a number of different purposes. He uses it, among other things, for auditing and quality management.
Veritech AS offers advisory services and skills development within EHS, quality, environment and management. General Manager Magnus Robbestad is an auditor, and is hired as a consultant for such things as certification processes and audits. In addition he runs his own courses on ISO standards.
Magnus has prominent customers within health, industry and the offshore industry. Veritech has an Enterprise account with Projectplace, and has been using the project management tool since 2003.
“I use Projectplace for everything,” he says. “All types of project I manage are in Projectplace. It’s a fabulously practical project management tool, and over the years I have seen how its user-friendliness has just got better and better.”
Audit for the Norwegian Public Roads Administration
A project can hinge upon so much, and Magnus uses the web-based tool slightly differently from most people, often for auditing tasks. For example, from November 2009 until May 2010, he carried out an internal audit for the southern division of the Norwegian Public Roads Administration, looking at the procedures and results of six contractors with ‘function contracts’ for road maintenance. Magnus travelled round and recorded facts from road projects from Flekkefjord to Rjukan. In addition to the contractors and the people from the NPRA, clerks of works and other parties were also involved. All document reviews, feedback, contacts, reports, and plans of all kinds were entered into the project management tool and sent out to all players for their comments.
“The assignment was both complicated and intensive. With so many different players who were to comment on the reports, it would have been immensely difficult to do this by e-mail. It would have been virtually impossible to keep track of things if it hadn’t been for Projectplace,” says Magnus, who left behind him a highly impressed customer. The clerks of works at the NPRA quickly adapted to the functionality. “I think they also got a taste for the tool,” he says.
Deviation system and quality management
Although Magnus has long experience of Projectplace, there are still modules and some functionality he doesn’t yet use. As far as he is concerned, the document module that deals with everything concerning schedules and documentation is the most important module, but the information tool provided by the start page is the most important feature overall. This is a kind of notice board where you can easily keep yourself up to date with the latest developments in the system and can easily find out more if you want. He also uses the activity module and the archive.